Privacy Policy - Eli lasers

This Privacy Policy, together with the terms of use of the elilasers.com website at https://pavadinimas.lt/lt/svetaines-naudojimosi-taisykles, governs your use of the UAB RAVATRA website and/or mobile application. This Privacy Policy does not apply to any third-party applications, services, or websites, even if you access them through means provided by elilasers.com. This Privacy Policy does not apply to information provided or collected by third parties. When this Privacy Policy does not apply, you should read the privacy policy and related terms posted on the respective website or application you are using or that applies to other services you use before submitting your personal data.

This Privacy Policy provides information on how we collect, use, store, and process your personal data, so please read this Privacy Policy carefully before using the services of elilasers.com. By registering or otherwise using the UAB RAVATRA website or mobile application, you must confirm that you have read and understood this Privacy Policy.

When processing your personal data, we comply with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communications of the Republic of Lithuania, and other applicable legal acts regulating personal data protection.

If you do not agree with this Privacy Policy, we recommend not using the UAB RAVATRA website.

The controller of your personal data is UAB Ravatra, legal entity code 302614612, address Puodžių g. 10-4, Kaunas, Lithuania, contact phone number +370 620 66666, email address: elilasers.baltic@gmail.com (hereinafter referred to as Elilasers.com or we).

The security of your personal data is also ensured by our independent data protection officer, whose phone number is +370 620 66666, email address: elilasers.baltic@gmail.com.

WHAT PERSONAL DATA DO WE COLLECT?

1.1. We collect and process only those of your personal data that are sufficient and necessary to achieve the purposes for which they are processed.

1.2. Personal data that we collect and process:

Data Name	Collected and Processed Personal Data	Legal Basis for Data Processing
Registration Data	Mandatory registration data: email address. Alternative data (data you provide at your discretion): name, surname, phone number, date of birth, gender, delivery address, payment information (including but not limited to bank account number), credit card number. When creating a bio-kuras.lt account, you may provide additional personal data that is not necessary to use the bio-kuras.lt website.	The processing of such personal data is carried out under the agreement for the use of the bio-kuras.lt website, concluded between you and bio-kuras.lt.

Purchase Data	We collect personal information that you provide to us when purchasing goods on the bio-kuras.lt website. We collect the following personal data: name, surname, email address, phone number, delivery address, method of delivery, method of payment, payment information (including but not limited to bank account number), basic information about third parties receiving goods, IP address.	Based on the purchase-sale agreement.

Cookies	Your browsing and behavior on the bio-kuras.lt website.	Based on your consent.

Communication Preferences	This includes your choices regarding receiving marketing offers from us and third parties, as well as your communication preferences. We provide you with the ability to manage various optional types of communication we offer, including opt-in and opt-out options. Additionally, you will occasionally receive necessary notifications from the bio-kuras.lt website when we provide services and content you request or when we need to inform you about important issues related to the website. We collect the following data: name, surname, email address, your publicly expressed opinions about products sold on bio-kuras.lt, wish list, history of communication between us and you, phone number, IP address, shopping cart data, survey response history, as well as your purchase data, order history, payment history. Additionally, depending on the services provided by bio-kuras.lt, additional personal data related to your use of the bio-kuras.lt website may be collected.	Based on the agreement for the use of the bio-kuras.lt website, concluded between you and bio-kuras.lt.

Contact Information, Feedback, and Inquiries	When you provide us with feedback, contact us for assistance, or ask us questions, we may collect such data as your name and surname, email address, phone number, and/or other contact information to respond to your feedback, provide assistance, or answer your questions. This includes records and copies of your correspondence with us (including email addresses and phone numbers), if any.	Based on the agreement for the use of the bio-kuras.lt website, concluded between you and bio-kuras.lt.

Analytical Data	We aim to make using our website and mobile application as simple and convenient as possible for you, so we conduct an analysis of your actions, during which we analyze and process such personal data: purchase history; browsing history; payment history; reviews of products you have purchased; responses provided during surveys; history of communication between us and you, including electronic correspondence and phone calls.	Based on legitimate interest.

Marketing Data	To provide you with general offers of our products and promotions, lotteries, and projects we organize, we process the following personal data: name, surname, phone number, email address, device identification numbers.	Based on your consent.

Personalized Marketing Data	Name, phone number, email address, delivery address, delivery method history, payment history, purchase history, IP address, device identification numbers.	Based on your consent.

Content You Share	You are allowed to share content on the bio-kuras.lt website. We collect the content you create and upload it to our website. Please note that you publish the content yourself, so you are fully responsible for the content you share.	Based on the agreement for the use of the bio-kuras.lt website, concluded between you and bio-kuras.lt.

PURPOSES OF PERSONAL DATA PROCESSING

2.1. We collect your personal data only for specified, clear, and legitimate purposes and do not process your personal data in any way that is incompatible with these purposes.

2.2. To provide you with access to the elilasers.com website and mobile application and to enable you to use the elilasers.com website and mobile application, we process the following personal data:

2.2.1. registration data.

2.3. For the purposes of executing sales and handling support requests, we process the following personal data:

2.3.3. purchase data;

2.3.4. content you share.

2.4. We want to make using the elilasers.com website and/or mobile application as simple and convenient as possible, so to improve our services, we continuously conduct an analysis of our activities, analyzing and managing the following data:

2.4.1. cookie data;

2.4.2. analytical data.

2.5. Processing of your personal data for the purposes of handling your requests and inquiries:

2.5.1. to provide you with quality services and comprehensive support, we also process your personal data specified in section 1.2 of this Privacy Policy for the purposes of fulfilling your requests and inquiries.

2.6. To provide you with general offers and offers tailored specifically to you, we process the following personal data:

2.6.1. marketing data;

2.6.2. personalized marketing data.

The personal data specified in this section is processed solely based on your consent.

You have the right to withdraw your consent at any time by contacting us in writing via email at elilasers.baltic@gmail.com or by changing your subscription status in your account.

CAN I REFUSE TO HAVE MY PERSONAL DATA PROCESSED AND STILL USE THE ELILASERS.COM WEBSITE?

3.1. You have the right to refuse the processing of your personal data, which is based on your consent, at any time. However, without the mandatory data, we are unable to fulfill your purchase, as the seller would not be able to complete your order.

HOW ARE YOUR PERSONAL DATA TRANSFERRED?

4.1. To provide you with the requested goods and services, we may transfer your personal data to third parties. We only transfer such personal data that is necessary to properly fulfill your order (name, surname, address).

4.2. Your personal data is transferred to service providers. Your personal data is transferred to service providers such as delivery companies, call centers, and other companies providing services to the seller or elilasers.com.

4.3. In the event of a legal process, your personal data may be transferred to other parties:

4.3.1. to state authorities in accordance with the laws of the Republic of Lithuania.

4.4. We may also disclose your information to other parties when we believe it is necessary to respond to legitimate requests from government authorities or in legal proceedings (such as a court order, search warrant, or subpoena).

HOW LONG DO WE RETAIN PERSONAL DATA?

5.1. Your personal data is retained for as long as necessary to fulfill the purchase agreement but not less than required by the legal acts regulating our activities. Your personal data, which is processed with your consent, is processed and retained until the day you withdraw your consent.

HOW CAN I ACCESS MY PERSONAL DATA PROCESSED BY ELILASERS.COM?

6.1. You have the right to access your personal data processed by us. You can access your processed personal data in the following ways:

6.1.1. by sending us a request via email: elilasers.baltic@gmail.com;

6.1.2. by contacting us by phone at +370 620 66666.

HOW CAN I CHANGE/CORRECT MY PERSONAL DATA?

7.1. If you notice that your personal data is inaccurate or incomplete and wish to change or correct it, you can do so in the following ways:

7.1.1. in the “Edit My Profile” section of your personal account;

7.1.2. by contacting us via email at elilasers.baltic@gmail.com;

7.1.3. by contacting us by phone at +370 620 66666.

CAN I REQUEST THE DELETION OF MY PERSONAL DATA?

8.1. You have the right to request that we stop processing your personal data and delete it. Your personal data will be deleted upon receiving your request.

8.2. We regret to inform you that your personal data will not be deleted from our database if, upon receiving your request, we determine that:

8.2.1. Your personal data is necessary to achieve the purposes for which it was collected or processed;

8.2.2. You have not withdrawn your consent for the processing of your personal data;

8.2.3. You object to the processing of your personal data, but such processing is necessary for our legitimate interests;

8.2.4. We are obliged to process your personal data by applicable European Union and national legal acts.

8.2.5. We need to process your data for the establishment, exercise, or defense of legal claims.

8.3. You can submit a request for the deletion of your personal data in the following ways:

8.3.1. by contacting us via email: elilasers.baltic@gmail.com;

8.3.2. by contacting us by phone: +370 620 66666.

CAN I RESTRICT THE PROCESSING OF MY PERSONAL DATA?

9.1. You have the right to restrict our ability to process your personal data. If you restrict the processing of your personal data, we will no longer perform any actions with your personal data except for storing it. You can restrict the processing of your personal data under at least one of the following circumstances:

9.1.1. Your personal data is inaccurate (Data processing actions will be restricted in this case until the accuracy of the data is verified);

9.1.2. Your personal data is processed unlawfully, but you do not agree to have your data deleted;

9.1.3. Elilasers.com no longer needs your personal data for the specified purposes, but it is necessary for you to establish, exercise, or defend legal claims.

9.1.4. Your personal data is processed while you object to such processing (Data processing will be restricted on this basis until it is verified whether the reasons for which we process your personal data outweigh yours).

9.2. You can restrict the processing of your personal data in the following ways:

9.2.1. by contacting us via email: elilasers.baltic@gmail.com;

9.2.2. by contacting us by phone: +370 620 66666.

CAN I WITHDRAW MY CONSENT AND HOW CAN I DO IT?

10.1. You can withdraw your consent for the processing of your personal data at any time. You can withdraw your consent in several ways:

10.1.1. in the “Edit My Profile” section of your personal account;

10.1.2. by contacting us via email: elilasers.baltic@gmail.com;

10.1.3. by contacting us by phone: +370 620 66666.

WHAT IS THE RIGHT TO DATA PORTABILITY? HOW CAN I EXERCISE IT?

11.1. The right to data portability means that you are allowed to receive in a structured, commonly used, machine-readable, and interoperable format those personal data you have provided to us, which we process by automated means. If technically possible and upon your request, such data may be transferred directly to another person you specify.

11.2. You can submit a request for the provision or transfer of personal data in a structured format in the following ways:

11.2.1. by contacting us via email: elilasers.baltic@gmail.com;

11.2.2. by contacting us by phone: +370 620 66666.

HOW CAN I SUBMIT A REQUEST TO EXERCISE MY RIGHTS?

12.1. You can submit requests related to your personal data in the following ways:

12.1.1. by contacting us via email: elilasers.baltic@gmail.com;

12.1.2. by contacting us by phone: +370 620 66666.

12.2. In our system, your identification is performed based on your email address. When submitting a request to us in one of the specified ways, always indicate the email address regarding which the information is being provided. If you do not provide an email address, or if it does not match the email address of the person submitting the request, we will not be able to properly identify you and provide the requested information or fulfill your request.

12.3. For your convenience, request forms can be found by logging into your personal account profile editing environment.

12.4. If you believe that your rights have been violated, you can contact the State Data Protection Inspectorate for the protection of your rights.

COOKIES. WHAT ARE THEY?

13.1. Cookies are small text files that are sent to your device when you visit a particular website. Cookies help us recognize your device and improve the functionality of our website and make it easier to use.